The Council of the broadcasting and telecommunications Commission (CRTC) launched a few weeks ago a public consultation to determine how a future code on wireless services should treat.
The work of the CRTC over the development of this code is far from over, but the body nevertheless issued the 100 most popular comments in English and French of the users who participated in the online survey.
The most popular comment begins as follows: “GET RID OF THE 36 MONTHS CONTRACT!” (Rid us of the 36-month contracts).
Canada, to take advantage of a discount on the purchase of a new cell phone to normally accept a 36-month agreement, during which the user is obliged to deal with its operator.
In English, 9 of the 13 most popular comments include these 36-month contracts, which shows how the situation was important to the participants. It’s also the most popular subject in French.
Personally, I agree that 24-month packages are offered instead, but users must realize that phones will be then sold more expensive to buy, as is the case in the United States, where the devices are often sold $ 100 here.
Other interesting points were raised by Internet users.
The second comment in French to point out – correctly – that $ 0.40 911 costs should be included in the price of the prepaid plans.
Others ask that the phones are always unlocked, commissioning fees are abolished and that the monitoring of consumption data/SMS/voice is carried out in real time for prepaid users.
This last point is particularly interesting, since those who benefit from a post-paid service indeed already have access to a real-time monitoring. Do not offer it to prepaid users has only a single utility: maximize the chances that they exceed their monthly limit.
The CRTC should bring a draft code on services wireless online towards the end of the month of January 2013. Users will then have the opportunity to present – quickly – their comments on this project between January 28 and February 1.
Many good ideas have been proposed in the first phase of the consultation on the development of the Code. Hope now that they will be selected for the second phase.
Image courtesy of believekevin